Products Call Center Solutions Autodial Engine CRM System Bulk SMS DID Numbers
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Predictive Dialing Dashboard
Live
Campaign
Summer Promo 2026
68%
4,821 Dialed
1,204 Connected
2.1% Drop Rate
Agent Status
12 Available 6 Busy 2 Idle
Calling +1 800 555 0147...
4,821 Dialed
85% Connect Rate
2.1% Drop Rate
Autodial Solutions

Predictive & Power Dialing
Software

Predictive, progressive, and power dial modes with TCPA-compliant campaign scheduling, voicemail drop, and answering machine detection — all natively connected to your contact list.

4,821
Calls Dialed Today
85%
Connect Rate
<3%
Drop Rate
Campaign Operations
Live
3 Active Campaigns
18 Agents Online
85% Connect Rate
Agent Utilization
Available
60%
On Call
30%
Idle
10%
Connect Rate
85%
3 Active Campaigns
18 Agents Online
85% Connect Rate
Key Capabilities

Maximize Agent Talk Time with
Automated Call Pacing

Keep your sales team focused on closing deals instead of dialing manually. Smart pacing algorithms adjust call volumes based on real-time agent availability and historical connection rates.

01
Predictive Dial AI paces outbound calls to match agent availability, keeping drop rates under 3%.
02
TCPA Compliance Built-in DNC scrubbing, time-zone enforcement, and campaign scheduling.
03
Voicemail Drop Answering machine detection drops pre-recorded messages automatically.
04
Power & Progressive Modes Progressive dial waits for free agents; power dial maximizes throughput.
Dialer Pipeline
Live
01 List Import
Upload and scrub contacts against DNC
Auto
02 Campaign Launch
Dialer begins predictive pacing
Instant
03 Call Connect (AMD)
AI detects live answer vs voicemail
AI
04 Agent Connect
Live call delivered with screen pop
Live
05 Outcome Log
Disposition recorded, list updates in real time
Done
4,821 Dialed
85% Connect Rate
3m 24s Avg Talk Time
147 DNC Hits
How It Works

From List to Outcome
in Real Time

When your campaign launches, the Wiz Edge dialer doesn't just blast through contacts — it orchestrates a complete workflow. Lists are scrubbed against DNC databases, the predictive engine paces calls to agent availability, and AI detects live answers instantly. Every connected call arrives with a screen pop that shows the agent full contact history.

After each call, the disposition is logged, the list is updated in real time, and campaigns automatically adjust their pacing. From import to outcome — zero manual steps, maximum throughput.

Ready to Unify Your Communications?

A professional, founder-led service built for teams that need to move fast. Talk to us directly — no sales scripts, no runaround.

Talk to Us → Watch Demo
Wiz Edge WizEdge
Platform Demo
LIVE PREVIEW
app.wizedge.io/dashboard
Live Calls
247
+12% vs yesterday
Dials / hr
1,840
+8%
SMS Sent
94K
+31%
Connect Rate
94%
-1%
Call Volume — 7 DaysLive
Module Status
Call CenterActive
AutodialerRunning
CRM SyncLive
Bulk SMSActive
DID Numbers142 Online
RM 2.4M
Pipeline Revenue
98.2%
SMS Delivery Rate
4.8 / 5
Avg CSAT Score
app.wizedge.io/call-center
In Queue
18
Avg wait 43s
Agents Online
34
+3 vs avg
CSAT
4.8
+0.2
Avg Handle Time
3:42
-11s
Live Queue StatusLive
Inbound Calls Waiting18 in queue
Longest Wait1m 22s
IVR DetectionActive — 3 routes
Customer Sentiment — 78% Positive
AN
Ahmad Nizam
On Call — 2:14
SR
Siti Rahayu
On Call — 0:58
FH
Farid Hakim
Wrap-up
NK
Nurul Kamil
On Call — 4:30
ZA
Zaid Amin
On Break
LW
Lee Wei Xin
Offline
app.wizedge.io/autodialer
Dials / min
42
Predictive
Connect Rate
31%
+4%
VM Drops
284
Today
AMD Accuracy
96%
+1%
Campaign Progress
Leads Dialed7,240 / 12,000
Connected2,244
VM Dropped1,102
ModePredictive
PacingAuto-adjust
TCPA GuardActive
DNC FilterAuto
Live Dial Feed
+60 12-345 6789Connected
+60 3-8888 1234Ringing
+60 16-722 9900VM Drop
+60 11-2233 4455Connected
+60 7-555 8812No Answer
app.wizedge.io/crm
Active Contacts
3,842
+214 this week
Avg AI Score
71
+8 pts
Pipeline Value
RM 2.4M
+18%
Follow-ups Due
47
Today
Contacts
MR
Maria Roslan
Maybank Berhad
94
AH
Ahmad Hafiz
Telekom Malaysia
67
NL
Nadia Lim
AirAsia Berhad
88
KT
Kemal Tan
Petronas
32
360 Timeline — Maria Roslan
Inbound call — Routed to account manager. 4m 12s. CRM auto-updated.
Today 10:24 AM
SMS received — "Interested in the enterprise plan."
Yesterday 3:40 PM
Autodialer — Campaign connect. VM dropped. Follow-up SMS triggered.
Mon 9:15 AM
Pipeline stage — Moved to Negotiation. Lead score up to 94.
Last Friday
app.wizedge.io/bulk-sms
Sent Today
94K
+31%
Reply Rate
12.4%
+2.1%
Delivery Rate
98.2%
Grade A
DNC Auto-filter
On
Active
Live Campaign Preview
Hi {{first_name}}, your exclusive offer expires in 24 hrs. Reply YES to claim.
Sent 10:01 AM — 94,240 recipients
YES
Replied 10:04 AM
A specialist will call you within the hour. Reply STOP to unsubscribe.
Auto-sent 10:04 AM
STOP
Replied 10:06 AM — DNC auto-applied
94,240
Messages sent today
98.2% delivered
12.4%
Reply rate
DNC ScrubbedAuto
Opt-outsAuto
Compliance AutoActive
app.wizedge.io/did-numbers
Active Numbers
142
+12 this month
Countries
38
Global coverage
Port Downtime
0 ms
Zero-downtime
Uptime SLA
99.9%
Guaranteed
Active Numbers — MY & Global
MY
+60 3-2282 8888
Local — Kuala Lumpur
MY
+60 4-227 5566
Local — Pulau Pinang
MY
+60 7-333 1100
Local — Johor Bahru
SG
+65 6123 4567
Mobile — Singapore
GB
+44 20 7946 0924
Local — London
MY Coverage — Cities & Geo-routing
Porting StatusZero-downtime
Carrier FailoverIntelligent
ProvisioningInstant
app.wizedge.io/settings/billing
Current Plan
Enterprise
Active
Next Invoice
RM 1,890
Jul 1, 2025
Seats Used
34 / 50
16 available
SMS Credits
1.2M
Remaining
Current Plan
Current Plan
RM 1,890 / month
Enterprise
50 agent seats
Unlimited call recording
5M SMS credits / month
All 5 modules
Dedicated support SLA
Custom DID provisioning
Monthly Usage
Agent Seats34 / 50
SMS Credits3.8M / 5M
Call Minutes42K / 80K
DID Numbers142 / 200
Recent Invoices
Jun 2025Enterprise MonthlyRM 1,890Paid
May 2025Enterprise MonthlyRM 1,890Paid
Jul 2025Upcoming InvoiceRM 1,890Due
5 integrated modules — Single unified database Contact Sales →